Frequently Asked Questions


What is IVANS Connect?

IVANS Connect is the industry’s only conference dedicated to advancing the industry’s exchange — connecting the digital ecosystem of insurers, MGAs, solutions providers, agencies and insureds through digital technology.

Why is IVANS Connect not a physical event this year?

Nothing is more important than the health and safety of our customers, partners and employees. We have been closely monitoring the COVID-19 pandemic to ensure we are taking every precaution to look after our community. After careful consideration, we’ve decided there will be no physical event this year. Instead, we will reimagine IVANS Connect as a virtual experience September 16, 2020.

What can I expect to gain from attending a virtual IVANS Connect?

Hear from IVANS leaders and industry experts; be the first to see new products plus, a host of new innovation to our current market-leading products; and connect online with your colleagues from across the globe. Gain access to all this and more from the safety of your own home.

Who should attend?

IVANS Connect is a leading industry event for insurers, MGAs and solution providers.

Can agents attend IVANS Connect?

Yes, but conference content is geared toward U.S.-based insurers. Agents looking to optimize their connections to insurers and learn about the latest in interface and digital marketing should attend this event.

Will panels and sessions be recorded?

Yes, all sessions presented virtually will be recorded and made available post-meeting. On-demand sessions will be available until the EOY 2020.

What are the technical requirements to attend the virtual version of IVANS Connect? 

IVANS Connect sessions, keynotes and panels can be easily viewed on your desktop, tablet or mobile phone. Additional information on how to attend the virtual conference live will be sent to all registered attendees within the next few months.  

Will IVANS Connect be virtual in future years?

What makes this conference so special is the people that come together to learn, network and push the industry forward. We look forward to the day that we can bring our customers, partners and employees back together in person. In the meantime, we look forward to virtually connecting via our first-ever virtual IVANS Connect and will see what the future holds for this format of an event as we move forward together.



What is the date for IVANS Connect 2020?

Wednesday, September 16, 2020.

How do I register for IVANS Connect?

You can register online from June 9 – September 16, 2020.

What is the price to attend IVANS Connect 2020?

IVANS Connect is free for all attendees.

Is there a limit to the number of employees that can register from a single organization?

No! IVANS Connect is open to anyone in your organization that would find value in attending. We encourage you to share with your colleagues!

Why can’t agency solution providers attend Applied Net?

Applied Net offers a conference track specifically for insurers. Insurers attending IVANS Connect are permitted to attend Applied Net to take advantage of these sessions. Applied Net does not offer programming specifically for agency solution providers.

I need to cancel my hotel room. What should I do?

Gaylord Opryland Resort & Convention Center is currently processing your hotel cancellation. No further action is required on your part. You will receive a cancellation notice to the email address provided at time of booking within the next few days. Any deposits held to your credit card are being processed and will be fully refunded. For questions regarding your reservation, call 615-889-1000 or email Registrants who booked housing at other hotels must cancel their own reservations.

Will attendees be refunded for airline tickets?

Registrants are responsible for canceling their own airline reservations. Please contact the airline directly to cancel your reservation.

If I have a question that's not addressed in these FAQ, where should I direct it?

New information will be posted frequently on this website. Check back often for updates. You can also contact IVANS Insurance Solutions at or 855.233.9128.